Help Center

Playback and Troubleshooting

What do I need to download my content on Movie Promo?

  1) An internet connection.   2) Existing Movie Promo account with eligible content.   3) Eligible device for download on Movie Promo:        -iPhone or iPad (iOS 8.0+).        -Android Phone or Tablet (Android 4.4+).        -Computer or Tablet (Windows 10+).
We recommend using WiFi to download your content. The time that it takes to download the movie depends on your strength and type of WiFi connection and the speed of the internet connection that the WiFi connection is connected to. You can also download via 3G, 4G or LTE networks. Please note standard data charges apply.

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